Manager's Welcome Letter

Over the next day I will be distributing a "Manager's Welcome Letter" to all residents of the Watermarke Apartments.

This letter has three purposes:

First, I want to give you an idea of who is managing your building and my philosophy when it comes to building management. The bottom line here is that tenants are customers and you need to listen to their needs in order to be successful in this business.

Second, to give you information on procedures for getting things done, such as fixing problems, reporting concerns, and the like. A copy of a work order will be provided for your use. If you have a problem I want it fixed fast and this information will go a long way towards that goal.

And third, I want to invite you to a "Meet the Manager" night where we can all get together, meet each other, and have some fun. It is important for me to meet you but also for residents to meet each other.

So look for this letter and RSVP me on the "Meet the Manager" night. While I have met many of you over the last few weeks I would prefer a more social setting than one involving lease resignings or concerns over hot water.